The Benefits of WeChat Archiving

 

Is WeChat archiving really necessary? This is the question that you may be asking yourself right now if you use WeChat for communication purposes in your business. Below, we look at some of the ways that a WeChat archive can protect and strengthen your organization.

First of all, having a WeChat archive can help you remain compliant. Since the coronavirus pandemic struck the world, client-facing and internal communications are being conducted over such a diverse array of channels, such as phone calls, text messages, email and messengers. Because of this, it is easy for policies around communication to fall by the wayside.

While the working from home culture has definitely helped companies a lot since the pandemic, it has blurred the line between what constitutes official business communications. Employees find themselves interacting with clients and colleagues alike via their mobile phones, something that has made mistakes to be far more likely.

Even though you can make it clear to your employees that all business-related conversations conducted over email need to be saved, remembering that policy when chatting in a more casual forum, such as SMS or WeChat, may prove challenging.

Most of the regulated industries have strict requirements around recording business communications, regardless of the channel through which they are conducted, and a lax approach towards compliance can spell disastrous consequences for your business. As seen in recent multi-million dollar fines for companies and banking fines for individuals who didn’t remain in compliance with business communications, the learning curve for violations is steep.

WeChat archiving is critical to ensuring your organization stays on the right side of the law. Archiving provides a guarantee that all relevant business conversations are recorded as needed, whether or not one party deletes the chat, their profile or individual messages.

For more information on the benefits of WeChat archiving, visit our website at https://www.leap.expert/

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