The Benefits of WeChat Archiving
Is
WeChat
archiving really necessary? This is the question that you may be asking
yourself right now if you use WeChat for communication purposes in your
business. Below, we look at some of the ways that a WeChat archive can protect
and strengthen your organization.
First
of all, having a WeChat
archive can help you remain compliant. Since the coronavirus pandemic
struck the world, client-facing and internal communications are being conducted
over such a diverse array of channels, such as phone calls, text messages,
email and messengers. Because of this, it is easy for policies around
communication to fall by the wayside.
While
the working from home culture has definitely helped companies a lot since the
pandemic, it has blurred the line between what constitutes official business
communications. Employees find themselves interacting with clients and
colleagues alike via their mobile phones, something that has made mistakes to
be far more likely.
Even
though you can make it clear to your employees that all business-related
conversations conducted over email need to be saved, remembering that policy
when chatting in a more casual forum, such as SMS or WeChat, may prove
challenging.
Most
of the regulated industries have strict requirements around recording business
communications, regardless of the channel through which they are conducted, and
a lax approach towards compliance can spell disastrous consequences for your
business. As seen in recent multi-million dollar fines for companies and banking
fines for individuals who didn’t remain in compliance with business
communications, the learning curve for violations is steep.
WeChat
archiving is critical to ensuring your organization stays on the right side of
the law. Archiving provides a guarantee that all relevant business
conversations are recorded as needed, whether or not one party deletes the
chat, their profile or individual messages.
For more information on the benefits of
WeChat archiving, visit our website at https://www.leap.expert/
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