Things To Know About WeChat Archiving

 

If you use WeChat for communication purposes in your business, you need to know the right way to backup and save your WeChat business communications. This will ensure your organization remains in compliance and that your company is protected in case of a future dispute or regulatory crackdown.

Telegram, WhatsApp, Signal and others have grown from what was considered to be casual platforms for friends to exchange instant messages to forums that are frequently used by businesses to field customer queries and strengthen their relationships with their clients. WeChat is China’s leading social platform with some one billion monthly users, and it has also joined the ranks of instant messaging channels being increasingly used for customer communications by enterprises.

Apart from the convenience of WeChat messaging for enterprises, it also has some significant risks. Companies must take WeChat archiving seriously. Failure to do this can pose a major challenge when considering all the moving parts that are created by individual users conducting conversations across both company and personal devices.

Even though WeChat messages may feel like a more casual forum for conversations between your organization’s employees and clients, they can also create a dangerous, false sense that communications taking place over the app are not official business communications. WeChat conversations are subject to the same regulatory standards as any other form of business communications, which means that they must be responsibly stored in a manner that can be read and reviewed in the future by a supervisory body.

Specific rules around the length of time that companies need to create a WeChat archive and other business-related messages varies by jurisdiction. However, for companies operating in regulated industries across the globe, it is safe to assume that these organizations cannot delete business communications, and are legally required to keep a record of these conversations. Backing up WeChat conversations of your employees is a key step for remaining in compliance, and failure to do so can result in serious consequences for both your company’s bottom line and good name.

For more information on WeChat archiving, visit our website at https://www.leap.expert/

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