Things To Know About WeChat Archiving
WeChat
is one of the apps that most people have embraced for business communication
purposes. If you decide to use this app in your business, you need to take WeChat
archiving seriously.
Backing
and saving your WeChat business communications will ensure your organization
remains in compliance and your company will be protected in case of a future
dispute or regulatory crackdown.
WeChat
is China’s leading social platform with some 1 billion monthly users. It has joined
the ranks of instant messaging channels that are being increasingly used for
customer communications by enterprises.
Along
with the convenience of WeChat messaging for enterprises come significant
risks. Companies should make sure that they keep a complete WeChat
archive of communications between clients and employees. This can pose a
major challenge when considering all the moving parts that are created by
individual users conducting conversations across both company and personal
devices.
As
a business person, you need to know how to make sure that all WeChat
conversations between your employees and clients are saved, ensuring that your
organization can remain in compliance and paving the way for smarter business
decisions.
While
WeChat messages may feel like a more casual forum for conversations between
your organization’s employees and clients, they can also create a dangerous,
false sense that communications taking place over the app are not official
business communications. You need to remember that WeChat conversations are
subject to the same regulatory standards as any other form of business communications.
This means that they must be responsibly stored in a manner that can be read
and reviewed in the future by a supervisory body.
Specific
rules around the length of time that companies need to store WeChat and other
business-related messages varies by jurisdiction. However, for companies that
are operating in regulated industries across the globe, it is safe to assume
that these organizations cannot delete business communications, and are legally
required to keep a record of these conversations.
For more information on WeChat archiving,
visit our website at https://www.leap.expert/
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