text messaging compliance

  If you are not yet taking advantage of instant messaging for business , it is something you should consider giving a try. In its very nature, instant messaging is a more casual medium compared to email or phone calls. Employees can pepper their messages with pics, emojis, or even GIFS, to inject a little more personality and familiarity into business communications. It is far less intimidating to send a message to a boss or a colleague in another department when the conversation is happening over a “friendlier” platform. When communication is made amiable, colleagues can connect more easily with each other, and this will ease everything from collaboration to brainstorming to the implementation of new cross-company policies and even the execution of daily tasks. We are in era where customer expectations have skyrocketed, and a not-so-good experience where a consumer has to wade through a labyrinth of options with a chatbot or wait forever for email replies simply doesn’t cut it anymor

  If you are looking for a good WeChat archive chat solution to use in your business, you need to know how to separate the best from the rest from the options that are available. The use of instant messaging apps has prompted the need for companies to archive text messages for mobile compliance, research, or customer support reasons. To help you chose the archived text messages solution for you, the following are some of the things you should do. It is important for you to identify the main purpose of capturing text messages in your business. Of course you need to do this in order to meet WeChat compliance monitoring , but that’s not all. There are various reasons why a company might decide to capture SMS message conversations. When you determine which matters most to your business, you will be able to choose an app that prioritizes those needs with the right features. Among the reasons companies look into text message archives include mobile compliance, litigation support, research a

  If you use WeChat for communication purposes in your business and are not yet archiving the messages made this app, you need to consider doing so. Multiple regulations demand that organizations retain and be able to produce messages exchanged via mobile. This makes the archiving of mobile content a new but very important business practice that is bound to become protocol, at least in regulated industries like government, healthcare, finance or education. Most organizations are familiar with the regulatory need for WeChat archiving , but only a small number are aware that they should archive other content too. According to recent research, only 50 percent of work generated content is ever archived. On the other hand, all relevant standards and regulations that initially focused on email have been updated to include mobile communication and social media. Due to the popularity and increased use of text messaging for business, all major laws, regulations as well as regulatory bodies in t

  Do you use Microsoft Teams in your company? If you do, it is important to know the principles of Microsoft Teams compliance archiving . Teams provides a faster and convenient way for workers to communicate with each other, but you need to note Microsoft Teams’ compliance and archiving principles before using this form of communication. By doing so, you will reduce compliance-related risks as well as the potential fines that could arise. Microsoft Teams is a well-packaged service. It is a group of services that are packaged by Microsoft. Due to this compliance routes through the company, not the product. Among the many services that make up the Teams package are Outlook email inbox and shared calendar, Planner, Connectors, SharePoint files, Stream, PowerBI, Bots and Tabs. Microsoft Office 365 has three retention policy levels. Data retention and archive Microsoft Team            solutions are two of the core functions that tech companies need to address for compliance. Microsoft make

  Enterprise SMS archiving has a lot of advantages that you probably didn’t know. There seems to be a huge misconception between data archiving and data backup. The latter is nothing but copies of data. Data backups are used as data recovery mechanism that can be used for storing the same in case of corruption or destroyed system. On the other hand, data archiving protects every old information that is not needed or required for the current occasion. This is also helps reduce the primary storage consumption as well as related costs, rather than acting as a data recovery mechanism. Hence, enterprise text archiving , is considered as most suitable for data that must be retrained because of operational or regulatory requirements. There are various benefits of investing in a good SMS archiving solution. One of them is ensuring regulatory compliance for data retention, data immutability and audit trails. The last thing you want is to get yourself in hot water with the authorities as a resu